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We understand that selecting a cleaning service is a commitment and you most likely have questions. We hope that our “frequently asked questions” list below helps to address some of your questions. Please contact us if you need further detail, or have a question we have not addressed. We look forward to hearing from you!
• What type of services does Commercial Maintenance provide?
We provide commercial and industrial cleaning and maintenance to a variety of venues including large and small office buildings, commercial parks, entertainment venues, warehouses, banks, schools / universities, municipalities … the list goes on and on!
• What types of services does Commercial Maintenance provide?
Please see our list of services on our services page.
• Why is Commercial Maintenance different from other janitorial companies?
We work to establish and foster relationships with our clients to better foresee and handle your requests, promptly and professionally. This relationship, along with our experience and resources, allows you to make a single phone call for all of your cleaning and maintenance needs.
• What are the benefits of hiring Commercial Maintenance?
We provide professionalism and a tailored program that result in a clean, safe and pleasant environment. Allowing us to handle your cleaning and maintenance needs allows you to focus on your business. Our experience and expertise allows you to make one phone call for all of your cleaning and maintenance needs. Additionally, our management team conducts frequent inspections to ensure this level of quality is maintained at all times.
• Do you screen your employees?
In order to provide this top level of service, all of our perspective employees undergo a rigorous hiring and development program consisting of individual applicant interviews with the management team, background checks and drug screening, as well as participation in two training programs, “How to Clean” and “What to Clean,” conducted by two members of the management team.
Additionally, to ensure quality performance, we work to place our employees in an environment that is suited to their skill level and personal preferences. For additional information on our hiring process, please contact us.
• How does Commercial Maintenance ensure its high level of service?
Our management team conducts regular walk-through inspections to ensure that the professionalism of our service is being maintained. We focus on open communication with our clients to make certain we are meeting their needs.
• What type of products do you use?
We use chemicals and equipment that are environmentally-friendly. Due to our commitment to our customers, we are always working with our vendor partners to improve the products we use to be more diligent and cost effective.
• Do I need to sign an on-going contract? What are the payment terms?
While we feel an ongoing program is ideal, we work with clients of all sizes and budget specifications. Please contact us to discuss your unique service needs.
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